Shipping Policy

At QUYTTRO, we want to get your order to you as quickly as possible. However, shipping times depend on whether your item is in stock or available for pre-order.

IN-STOCK ORDERS

If your item is currently in stock, we'll prepare and ship your order as quickly as possible.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Please note that delivery times after shipment may vary depending on your location, the shipping carrier, customs, and other circumstances outside of our control.

PRE-ORDERS

Some QUYTTRO pieces may be offered for pre-order when they are not currently in stock.

By purchasing a pre-order item, you are securing your piece before it becomes available. Please allow approximately 8–12 weeks for your order to be produced, prepared, and shipped.

We know that's a long time to wait. QUYTTRO is an independent brand run by real people, and quality production takes time. Manufacturing schedules, quality control, transportation, and circumstances outside of our control can sometimes affect production timelines.

We'll always do our best to get your order to you sooner whenever possible.

By purchasing a pre-order item, you acknowledge and accept the estimated 8–12 week production and fulfillment timeframe.

Payment for pre-orders is collected at the time the order is placed.

SHIPPING TIMES

Production and processing times are separate from carrier delivery times.

Once your package has been handed over to the shipping carrier, estimated delivery times are:

Canada: 2–8 business days
United States: 4–9 business days
United Kingdom & Europe: 6–14 business days
Other International Destinations: 7–22 business days

These delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, the shipping carrier, customs processing, weather conditions, holidays, or other circumstances outside of our control.

For pre-orders, the estimated 8–12 week production and fulfillment period applies before the shipping times listed above.

INTERNATIONAL ORDERS

We ship internationally.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges that may be imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs processing may also cause additional delivery delays that are outside of QUYTTRO's control.

TRACKING

When tracking is available for your shipping method, you will receive your tracking information by email once your order has been shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation.

DELAYS

Estimated production and delivery times are provided in good faith but are not guaranteed.

Delays may occasionally occur due to production, carrier disruptions, customs, weather, holidays, or other circumstances beyond our control.

If a significant delay affects your order, we'll do our best to keep you informed.

Thank you for your patience and for supporting QUYTTRO.