Return & Cancellation Policy

We hope you love your QUYTTRO order. If you are not completely satisfied with your purchase, you may request a return under the conditions below.

Returns

Returns may be requested within 14 days of receiving your order.

To be eligible for a return, the item must be in its original condition: unworn, unused, unwashed, and with all original tags attached.

Items showing signs of wear, washing, stains, odors, damage, alterations, or missing tags will not be accepted.

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.

Please contact us before sending your item back. Returns sent without prior authorization may not be accepted.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

There are no restocking fees for eligible returns.

Exchanges

If you would like a different size or color, please return the original item according to our return policy and place a new order for the desired item, subject to availability.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the issue so we can review the situation and provide an appropriate solution.

Cancellations

Orders may be cancelled before they have been processed.

Once an order has been processed, prepared for shipment, or shipped, it can no longer be cancelled and will be subject to our standard return policy.

Final Sale

Items clearly marked as Final Sale cannot be returned, exchanged, or cancelled, except where required by applicable law.

International Returns

International customers are responsible for return shipping costs and any applicable customs duties, taxes, or additional fees associated with the return.

QUYTTRO is not responsible for return packages that are lost or damaged in transit. We recommend using a trackable shipping service.

Contact Us

To request a return or cancellation, please contact our customer support and include your order number and the email address used to place your order.

QUYTTRO reserves the right to refuse any return that does not meet the conditions outlined in this policy.